Privacy Policy
Every life has a story. Every moment has meaning.
Last updated: 29 October 2026
1. Introduction
At Tapestry Moments, we understand that trust, privacy and confidentiality are particularly important when arranging meaningful ceremonies.
Whether you are planning a funeral, celebrating a wedding or organising a family occasion, we are committed to treating your personal information with care, sensitivity and respect.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or use our celebrancy services.
2. Who We Are
Tapestry Moments is a trading name of Soul Connection Highway Ltd, a company registered in England and Wales.
Our celebrancy services are provided by Patricia Taylor-Shipley, Independent Celebrant.
For the purposes of UK data protection legislation, Soul Connection Highway Ltd is the data controller responsible for personal information processed by Tapestry Moments.
Contact details
Tapestry Moments
Isle of Axholme, United Kingdom
Website: tapestrymoments.co.uk
Email: tricia@taylorshipley.com
Registered company: Soul Connection Highway Ltd
Company registration number: 15483322
Registered office: Southlands DN9 1BA
3. Information We Collect
Depending on your interaction with Tapestry Moments, we may collect:
Personal contact information
-
Name
-
Email address
-
Telephone number
-
Postal address, where necessary
Ceremony information
-
Type of ceremony requested
-
Proposed ceremony date and location
-
Details of the ceremony arrangements
-
Personal stories, memories and preferences
-
Names and details of people involved in the ceremony
-
Information required to prepare personalised ceremony scripts
Booking and payment information
-
Booking details
-
Agreed fees
-
Payment records
-
Correspondence relating to your booking
Website information
Our website may collect limited technical information necessary for its operation, security and contact form functionality.
Further details are provided in our Cookie Policy.
4. How We Collect Information
We may receive personal information when you:
-
Complete our website contact form.
-
Contact us by telephone or email.
-
Make an enquiry about a ceremony.
-
Book our celebrancy services.
-
Participate in a ceremony planning consultation.
-
Provide photographs, memories or written information for ceremony preparation.
We may also receive relevant information from funeral directors, family representatives, wedding venues or other individuals involved in arranging a ceremony.
Where information is provided about another living person, we will handle it in accordance with applicable data protection requirements.
5. How We Use Your Information
We use personal information to:
-
Respond to enquiries.
-
Discuss ceremony requirements.
-
Prepare quotations and booking documentation.
-
Plan and personalise ceremonies.
-
Communicate with clients and relevant service providers.
-
Prepare ceremony scripts.
-
Manage bookings and payments.
-
Maintain appropriate business and financial records.
-
Meet applicable legal obligations.
We do not use personal information for unrelated purposes without an appropriate lawful basis.
6. Our Lawful Basis for Processing Information
Under UK data protection legislation, we must have a lawful basis for processing personal information.
Depending on the circumstances, we may rely on:
Contract
Where processing is necessary to provide services under an agreement with you or to take steps at your request before entering into a contract.
Legitimate interests
Where processing is necessary for legitimate business purposes, such as responding to enquiries, maintaining appropriate business records and coordinating ceremony arrangements, provided those interests are not overridden by individuals' rights and freedoms.
Legal obligations
Where we must retain or disclose information to comply with applicable legal requirements, including financial and accounting obligations.
Consent
Where we specifically request permission for an activity that requires consent, such as certain promotional uses of personal photographs or testimonials.
Where consent is the lawful basis, you may withdraw it at any time by contacting us.
7. Sensitive Personal Information
Ceremony planning may sometimes involve sensitive personal information, including details concerning religious beliefs, health, family circumstances or other private matters.
We recognise the importance of treating this information with particular care.
Where information qualifies as special category personal data under UK data protection law, we will only process it where we have both an appropriate lawful basis and a valid additional condition for processing.
We will avoid collecting sensitive information that is not reasonably necessary for the agreed purpose.
Where explicit consent is the appropriate condition, we will obtain it before processing the relevant information.
8. Sharing Your Information
We respect the confidentiality of information entrusted to us.
Where necessary for ceremony arrangements, relevant information may be shared with:
-
Funeral directors
-
Wedding or ceremony venues
-
Other service providers directly involved in the ceremony
-
A replacement celebrant, where appropriate and agreed
-
Professional advisers or authorities where legally necessary
We may also use trusted technology and administrative service providers to operate our website, communications and business records.
We will only share information where there is an appropriate lawful basis and will limit disclosure to what is reasonably necessary.
We do not sell personal information to third parties.
9. Website Hosting and Third-Party Services
Our website is created and hosted using Wix.
Information submitted through our website may be processed using Wix's website infrastructure and associated services.
Other service providers may be used for email communications, document storage, payment administration and business operations.
Where personal information is transferred outside the United Kingdom, we will ensure that an appropriate legal transfer mechanism or other lawful basis applies.
Details of relevant international transfers and safeguards will be made available where required.
10. How Long We Keep Your Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including any applicable legal, accounting or record-keeping requirements.
Different types of information may be retained for different periods.
Our retention arrangements take account of:
-
Whether an enquiry resulted in a booking.
-
Whether information is needed to provide an agreed service.
-
Applicable financial and legal obligations.
-
Whether information is required to establish, exercise or defend legal claims.
-
Whether consent has been withdrawn, where relevant.
Our specific retention periods will be confirmed before this policy is published.
When information is no longer required, it will be securely deleted, destroyed or anonymised as appropriate.
11. Protecting Your Information
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.
These measures may include secure accounts, appropriate access controls, password protection and the careful management of client documents.
Access to personal information is limited to those who reasonably require it for legitimate business purposes.
Although no method of electronic storage or transmission can guarantee absolute security, we take our responsibilities seriously.
12. Your Data Protection Rights
Under applicable UK data protection legislation, you may have the right to:
-
Request access to personal information held about you.
-
Ask for inaccurate information to be corrected.
-
Request deletion of personal information in certain circumstances.
-
Request restrictions on how your information is used.
-
Object to certain processing activities.
-
Request the transfer of information where the right to data portability applies.
-
Withdraw consent where processing relies on consent.
You also have the right to object to processing based on legitimate interests, subject to applicable legal conditions. You have an absolute right to object to processing for direct marketing.
These rights are subject to relevant legal conditions and exemptions.
To exercise your rights, please contact us using the details provided in this policy.
13. Marketing Communications
We will not automatically add you to a marketing mailing list simply because you enquire about a ceremony.
Where we send promotional communications, we will comply with applicable UK marketing and data protection rules.
Where consent is required, we will obtain it.
You may ask us to stop sending marketing communications at any time.
14. Photographs and Testimonials
We recognise that photographs, recordings and personal stories can hold significant emotional value.
We will not use identifiable client photographs, ceremony recordings or testimonials for promotional purposes without an appropriate lawful basis and any necessary permission.
Any promotional use will be explained beforehand.
We will be particularly sensitive when handling information relating to funerals and bereaved families.
15. Children's Information
Naming and family ceremonies may involve information about children.
We will only collect and use children's personal information where necessary and lawful for ceremony preparation and delivery.
We will take additional care when handling this information and will obtain appropriate parental or other relevant permissions where required.
16. Cookies
Our website uses cookies and similar technologies necessary for its operation, including contact form functionality.
Following a review of the website's current configuration, we understand that the cookies in use are limited to those necessary for these functions.
Further information is available in our separate Cookie Policy.
If additional analytics, advertising or other tracking technologies are introduced, we will review our cookie information and consent requirements.
17. Automated Decision-Making
Tapestry Moments does not currently use personal information to make solely automated decisions that produce legal or similarly significant effects on individuals.
If this changes, we will update this policy and provide any additional information required by law.
18. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our services, business operations or applicable legislation.
The latest version will be published on our website with its revision date.
Where changes materially affect how personal information is used, we will provide additional information or notification where required.
19. Complaints
If you have concerns about how your personal information has been handled, please contact us first so that we have an opportunity to address them.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.
Information about making a complaint is available from the ICO.
20. Contact Us
For questions about this Privacy Policy or requests concerning your personal information, please contact:
Tapestry Moments
Patricia Taylor-Shipley
Independent Celebrant
Email: tricia@taylorshipley.com
Website: tapestrymoments.co.uk
Tapestry Moments is a trading name of Soul Connection Highway Ltd.
Every life has a story. Every moment has meaning.